Technology Services

Providing dependable and secure computing systems and technological solutions to assist the Departments within Calvert County Government to accomplish their goals.

Goals

Accessibility -- Responsiveness -- Analysis & Consultation -- Communication -- Staffing

ACCESSIBILITY

Provide citizens, the business community and county staff with reliable and convenient access to appropriate information and technology services. Construct and operate a reliable and cost-effective communications, network and computing infrastructure on which to conduct and provide county services to improve the integration and function of County Applications.

RESPONSIVENESS

Deliver timely and effective responses to customer requests. Implement technology solutions which reduce time-to-answer customer questions and requests. Increase the ability to receive inquiries and information via web forms thereby improving each County Department's ability to support our citizens, businesses and visitors.

ANALYSIS & CONSULTATION

Provide consulting assistance and services for improved office automation. Work with county agencies and relevant stakeholders to improve business practices and operations by understanding their needs. Coordinate the best-of-breed technology solutions by effectively planning, budgeting, implementing and managing throughout the life-cycle of these efforts. Provide vision and leadership for evaluating new technologies.

COMMUNICATION

Effectively communicate information about plans, projects and achievements to county staff, customers and the citizens we serve.

STAFFING

Develop and retain a professional staff which remains competent in new technologies.

Objectives for FY 10


♦	Go live with Public Safety software
♦	Move Financial/Personnel/Purchasing applications from end of life server, update applications and database as needed
♦	Begin wireless infrastructure improvements
♦	Review and redesign the automated process for assigning and tracking BOCC correspondence to improve efficiency and provide the BOCC with secure web-based access from home to their documents and correspondence on the County network
♦	Move entire domain to Office 2007
♦	Continue with network infrastructure improvements. Replace aging switches with third switch installation at Calvert House
♦	Continue with Document Management System implementation
♦	Upgrade GIS to current ESRI version, to allow browser based editing so that end users can maintain their own critical data layers