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Technology Services
Department Overview

Providing dependable and secure computing systems and technological solutions to assist Calvert County Government departments accomplish their goals.

Mission and Goals

Accessibility
Provide citizens, the business community and county staff with reliable and convenient access to appropriate information and technology services. Construct and operate a reliable and cost-effective communications, network and computing infrastructure on which to conduct and provide county services to improve the integration and function of county applications.

Responsiveness
Deliver timely and effective responses to customer requests. Implement technology solutions which reduce time-to-answer customer questions and requests. Increase the ability to receive inquiries and information via web forms thereby improving each county department's ability to support our citizens, businesses and visitors.

Analysis and Consultation
Provide consulting assistance and services for improved office automation. Work with county agencies and relevant stakeholders to improve business practices and operations by understanding their needs. Coordinate the best-of-breed technology solutions by effectively planning, budgeting, implementing and managing throughout the life-cycle of these efforts. Provide vision and leadership for evaluating new technologies. 

Communication
Effectively communicate information about plans, projects and achievements to county staff, customers and the citizens we serve.

Staffing
Develop and retain a professional staff which remains competent in new technologies.


Department Objectives for FY18

  • Complete the software implementation of the County’s Enterprise Asset Management System in the Highway Maintenance division. Work in this phase includes continuing field verification and mapping of highway infrastructure. 

  • Complete the phone upgrade of the Appeal Landfill by switching over to voice over internet protocol (VOIP) phones and expand the core system to provide voice “quality of service,” as well as capability to enhance employee safety and accessibility. 

  • Begin removal of old wireless equipment from American Tower Company towers and install new equipment on the Public Safety Towers with the goal of minimum downtime. 

  • Complete the acquisition of new countywide aerial imagery and update of topographic and planimetric features. 

  • Complete the system requirements analysis for the replacement of the enterprise financial and human resources system.


Department Contacts

Joe Klausner - Director
Karen Evans - Executive Administrative Assistant
Tom Moran - Infrastructure Manager
Kat Poff - Network Supervisor
Kathie Bauer - Computer Services Supervisor
Kathleen O'Brien - TS Program Manager
Wes LaPre - Systems Analyst Supervisor
Erick Pate - GIS Administrator


Contact Us
JKlausner.jpg

Joe Klausner
Director

Courthouse Annex
176 Main Street, Suite 102
Prince Frederick, MD 20678

Email
Ph: 410-535-1600

Office Hours:
Monday - Friday
8:30 am - 4:30 pm
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