Department Overview

Providing dependable and secure computing systems and technological solutions to assist Calvert County Government departments accomplish their goals.

Mission and Goals

Accessibility
Provide citizens, the business community and county staff with reliable and convenient access to appropriate information and technology services. Construct and operate a reliable and cost-effective communications, network and computing infrastructure on which to conduct and provide county services to improve the integration and function of county applications.

Responsiveness
Deliver timely and effective responses to customer requests. Implement technology solutions which reduce time-to-answer customer questions and requests. Increase the ability to receive inquiries and information via web forms thereby improving each county department's ability to support our citizens, businesses and visitors.

Analysis and Consultation
Provide consulting assistance and services for improved office automation. Work with county agencies and relevant stakeholders to improve business practices and operations by understanding their needs. Coordinate the best-of-breed technology solutions by effectively planning, budgeting, implementing and managing throughout the life-cycle of these efforts. Provide vision and leadership for evaluating new technologies. 

Communication
Effectively communicate information about plans, projects and achievements to county staff, customers and the citizens we serve.

Staffing
Develop and retain a professional staff which remains competent in new technologies.


Department Objectives for FY15

• Implement Public Safety Field Reporting module for the Sheriff.
• Begin multi-year project of replacing old network infrastructure located throughout the campus.
• Install enterprise based software enabling staff to manage authorized entry and exit of all County buildings.
• Complete a feasibility analysis of the current financial, utility billing, and personnel software to determine if it is meeting users' needs or should it be replaced.
• Assist Public Safety with the roll out of the new Internet Protocol (IP) based 800 MHZ System.
• Determine locations as which the County can begin taking credit cards for payment and implement credit card processing.

Department Contacts

Joe Klausner - Director
Karen Evans - Executive Administrative Assistant
Kathryn Poff - Acting Network Infrastructure Manager
Kathie Bauer - Computer Services Supervisor
Kathleen O'Brien - TS Program Manager
Wes LaPre - Systems Analyst Supervisor
Erick Pate - GIS Administrator